FAQ at Magic2Clean | Dubai's Favorite Cleaning and Maid Services

Are your cleaners trained and professional?

As a middle eastern housewife who had a big emphasis on clean and organized home at all times, I have made sure that our cleaners are trained well enough to meet the needs of even the hardest person to please when it comes to cleaning and professionalism.

Do I need to be home when the cleaner arrives?

No. For your convenience, you do not need to be home. All we ask is that you make sure that the cleaner can access the house.

What do I need to have available at home?

Basic cleaning supplies and products will do. For Example: Vacuum, sponges, dusters, enough cloths, a mop and bucket, protective gloves, glass cleaner, disinfectant, floor cleaner, sanitizer, toilet cleaner, Oven cleaner, Laundry detergent. In case you are missing any of the above please ask the company to provide for additional charges.

What happens in case of broken property?

In an unfortunate event of a broken property we ask that you send us an email with attached pictures of the broken item. We will then look into the matter and get back to you with the next steps in a short few days.

What if I was not satisfied with the service?

We kindly ask you to submit a request through our feedback form and mention why you were unsatisfied with our service. Upon valid reasoning you may be issued a full refund.

Is it possible to pay through bank transfer or credit card payment?

Unfortunately the world of magic is not digital yet.

What is your cancellation policy?

A 24 hour notice is required to cancel your appointment.

Do you offer any vegan options?

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Do you offer any gluten free options?

Can I clone these sections?

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Why is Webflow so amazing?

Do we need to write a business plan?

How can we get funding for our start up?